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FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

No, it is not suitable to be washed, as water will enter the electronic components, causing malfunctions.

Steel shutters are louder than aluminum shutters, because each panel is made of steel sheets, steel shutters cannot be compared with aluminum shutters.

It can be done, either your door with a remote control or a button-controlled door can be converted into a remote.

ÖZBOSAN branded shutters are made of steel material and have a very high resistance to external factors. Since the motor part locks the mechanism, it cannot be lifted from the bottom.

In such cases, the frequency code of the existing remote control is changed by ÖZBOSAN and read to the receiver card. Thus, your old remotes become inoperable.

Your remote control can be reproduced as many times as you request in ÖZBOSAN.

Shutter motors are low speed because they pull heavy loads. It is true that the lever works with less force in more turns to open your heavy-duty door. In this way, you can lower and raise your door with little effort.

Tubular motorized shutters can be fitted with a power supply.

In case of a malfunction, support is provided by Özbosan teams to regions within Izmir and by dealers in regions outside the city. In cases of paid or warranty coverage, Özbosan will definitely ask for your invoice date or image.

2 YEARS WARRANTY

Our assembled sales are also given for production and assembly errors.

 

5 YEARS WARRANTY

In our factory delivery engine sales, it is our guarantee to supply the relevant spare part in case of malfunction after 2 years. After 2 years, repairs and replacements are chargeable.

 

10 YEARS WARRANTY

It is the guarantee that you can find the spare parts of the products you have purchased from Özbosan, which will be required for 10 years, at the factory.

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